Latest Videos
The Key to Better Conversations
When it comes to giving feedback, one of the simplest yet most powerful strategies is to ask for permission before sharing your thoughts. This small step can transform the feedback experience, creating a more receptive environment and reducing defensiveness. Why Asking for Permission Matters Reduces Defensiveness: When someone feels feedback is being forced upon them,…
Mastering ‘Listening To Get Lost’: Transformative Listening Skills for Leaders
What’s “Listening to Get Lost” all about? It’s getting so immersed in what someone else is saying that you’re not worried about how you’ll respond. You’re not judging. You’re fully present, doing your best to understand where they’re coming from. It’s a skill that can make a huge difference in how you connect with others—whether…
How to Give and Receive Feedback Effectively
Have you ever noticed how difficult it can be to give and receive feedback? Many of us—whether as leaders, team members, parents, or friends—struggle with feedback. We become feedback fragile, reacting defensively or shutting down when we receive constructive criticism. But why does this happen, and how can we improve? What Is Feedback Fragility? Feedback…
Two Words Every Leader Should Use
When someone offers feedback, whether it’s praise or criticism, the most effective response is simply: “Thank you.” This two-word phrase can transform the way people perceive you as a leader, encourage open communication, and build a culture of trust and growth. Why “Thank You” Works So Well Reduces Defensiveness: The natural instinct when receiving critical…
Why Listening is Key to Success in Life and Leadership
Listening matters—significantly. Whether in life or leadership, the ability to listen well can be a game-changer. It’s a skill that goes beyond simply hearing words. True listening helps build trust, facilitates learning, and fosters a deeper understanding of people and situations. For leaders, listening is a foundational skill. It’s not just about gathering information but…
The Five Behaviors of a Cohesive Team: Unlocking Team Success
The Five Behaviors of a Cohesive Team is a model introduced by Patrick Lencioni in his bestselling book, The Five Dysfunctions of a Team. Over our 31 years of building and coaching teams, we haven’t encountered a model that serves teams better. The beauty of this framework lies in its simplicity and effectiveness. The behaviors…
Master the 5 Behaviors of a Cohesive Team: Boost Trust, Conflict, and Results
When it comes to building high-performing teams, one model stands out above the rest: The Five Behaviors of a Cohesive Team by Patrick Lencioni. This model, rooted in Lencioni’s influential book, The Five Dysfunctions of a Team, has proven its effectiveness over more than two decades. At Learning Unlimited, we’ve utilized this model for over…
The Power of Vulnerability: Building Trust for Better Results
When was the last time you allowed yourself to be truly vulnerable? For many of us, especially in professional settings, vulnerability feels risky. However, getting vulnerable and being open about our struggles, fears, and limitations is one of the most effective ways to build trust—the foundation of all meaningful relationships. Why Vulnerability Matters Builds Trust:…
Stop Being So Hard on Yourself: Challenging Self-Judgment
Are you a harsh judge of yourself? If you are, you’re not alone. In my years of coaching, I’ve heard countless leaders say things like, “Nobody’s harder on me than I am,” or “I’m my own worst critic.” This internal dialogue is incredibly common among high achievers and leaders, and I can relate to it…
Embracing Life’s Constant: How to Navigate Change with William Bridges’ Transition Model
Change is a constant. It is the one thing that remains steady in an ever-evolving world. Whether in our personal lives or professional environments, change is always happening. It comes in many forms—new beginnings, unexpected endings, and the often-challenging transitions in between. Understanding Change Through the Transitions Model One of the most effective frameworks for…